Terms of Service

These Terms of Service set out the rules for using the Pix Me website at www.pixme.org, including our online magazine, and for ordering services from Pixme AI, our AI-assisted visual content studio. They explain what you can expect from us, what we expect from you, who owns the work we create, and what happens if something goes wrong. Please read them carefully. By using the site or ordering a service, you agree to them.

Effective date: September 21, 2026
Last updated: September 21, 2026

Acceptance of these terms

These Terms of Service ("Terms") form a binding agreement between you and Pix Me (pixme.org) ("Pix Me", "Pixme", "we", "us", "our"). They apply to your access to and use of the website www.pixme.org (the "Site"), including the magazine articles, newsletter and contact form, and to any services you order from us, including those offered under the Pixme AI name (the "Services").

By browsing the Site, subscribing to the newsletter, submitting the contact form, accepting a quote or paying an invoice, you confirm that you have read, understood and accept these Terms, together with our Privacy Policy, Cookie Policy and Disclaimer, which are incorporated by reference. If you do not agree, please do not use the Site or the Services.

If you are accepting these Terms on behalf of a company or other organization, you confirm that you have authority to bind that organization, and "you" includes that organization.

Where a written proposal, statement of work or quote that we have both agreed contains terms that conflict with these Terms, the specific terms of that document prevail for that project, but only to the extent of the conflict.

Eligibility

You must be at least 18 years old, or the age of legal majority where you live if that is higher, to order Services or to enter into a contract with us. The Site's magazine content is intended for a general adult audience and is not directed to children under 16. By ordering Services, you confirm that you have the legal capacity to enter into a binding contract and that you are not barred from receiving the Services under any applicable law, including sanctions laws.

You are either a consumer (an individual acting for purposes outside your trade, business, craft or profession) or a business customer. Some provisions in these Terms apply differently to consumers because consumer protection laws give consumers rights that cannot be excluded by contract. Nothing in these Terms limits those rights.

Description of the Services

Pix Me operates an online magazine covering topics such as AI imaging, business, the economy, education and online life, and a studio, Pixme AI, that offers AI-assisted creative and marketing services. The Services currently include:

• AI photo enhancement — upscaling, denoising, sharpening, color and exposure correction, restoration and cleanup of existing photos.
• AI product photography — background removal and replacement, AI-generated scenes and lifestyle settings for products, and catalog-ready image sets.
• AI headshots and portrait retouching — professional headshot generation from your own photos and retouching of portraits.
• Content creation — blog articles, visual content and supporting copy.
• SEO and search marketing — keyword research, on-page optimization, content strategy and related advice.

Our Services combine AI tools with human direction and review. The precise scope, deliverables, number of images, formats, number of revision rounds and timeline for each project are set out in the quote or proposal we send you. We may update, add to or discontinue individual services or features at any time, but this will not affect orders already accepted.

We do not guarantee any specific commercial result from the Services, such as a particular search ranking, increase in traffic, conversion rate or sales figure. Search engines and platforms change their systems independently of us, and results depend on many factors outside our control.

Quotes, orders and payment

Quotes

When you send us an enquiry, we will usually reply with a written quote or proposal describing the scope, price, timeline and payment terms. Unless stated otherwise, a quote is valid for 30 days. Prices on the Site, if shown, are indicative and may be updated; the price in your accepted quote is the one that applies to your order.

Formation of the contract

A contract for Services is formed when you accept our quote in writing (including by email) or pay the deposit or invoice, and we confirm that the project is scheduled. We may decline any project at our discretion, including where we believe it would breach these Terms or the law.

Payment

• Unless your quote says otherwise, small projects are payable in full in advance, and larger projects require a deposit (typically 50%) before work begins, with the balance due on delivery or on the dates stated in the quote.
• Payments are processed by a third-party payment processor. We do not receive or store your full card details.
• Prices are stated in the currency shown in the quote. Unless stated otherwise, prices exclude any applicable taxes such as VAT or sales tax, which will be added where required by law.
• You are responsible for any bank or currency conversion fees charged by your own bank or payment provider.
• If a payment for a business customer is overdue, we may pause work and delay delivery until payment is received, and we may charge late payment interest and costs to the extent permitted by applicable law.

Timelines

Delivery dates in a quote are good-faith estimates that assume you supply the materials, feedback and approvals we need on time. If you are late in providing materials or feedback, delivery dates will move accordingly. We will tell you promptly if we expect a delay on our side.

Revisions and acceptance of deliverables

Each quote states the number of revision rounds included. A revision round means one consolidated set of change requests on a set of deliverables, within the agreed scope. Unless the quote says otherwise:

• Two revision rounds are included for image services, and one for written content.
• Revision requests should be sent within 14 days of delivery. After that, the deliverables are treated as accepted, although this does not affect your statutory rights if a deliverable is defective.
• Changes that go beyond the original brief, such as a new style direction, additional images or new product lines, are not revisions and will be quoted separately.
• Additional revision rounds can be purchased at the rate stated in your quote or agreed at the time.

AI-generated imagery is by nature somewhat variable. We will make reasonable efforts to meet your brief, but we cannot guarantee that every generated image will match a precise mental picture, an exact likeness, or a specific pose or expression. Our revision process is designed to get as close as reasonably possible.

Client content and your warranties

"Client Content" means everything you provide to us for a project, including photos, images of people, product images, logos, trademarks, text, brand guidelines, data, and access to accounts or websites.

By providing Client Content, you represent and warrant that:

1. You own it or have the necessary rights. You own the Client Content or have all licenses, permissions and releases needed to provide it to us and to allow us to process it as described in these Terms. This includes the photographer's copyright where you did not take the photo yourself.
2. You have the consent of the people depicted. Every identifiable person shown in the Client Content (or, for minors, their parent or legal guardian) has given valid consent to their image being edited or used to generate new images with AI tools, and to the intended use of the results. Where the law requires written consent or a model release, you have obtained it.
3. It is lawful. The Client Content does not infringe any third party's intellectual property, privacy, publicity or other rights, and it is not defamatory, obscene, unlawful or otherwise in breach of the acceptable use rules below.
4. It is accurate. Information you provide about your products, business or services is truthful, and product images you ask us to create or enhance will not be used to misrepresent the product in a way that misleads consumers.
5. It is free from malware. Files you send do not contain viruses or other harmful code.

You are responsible for keeping your own copies of your original Client Content. We are not a backup or archive service, and we delete source files after a project in line with our Privacy Policy.

We may refuse, pause or stop work on any Client Content that we reasonably believe breaches these warranties, without liability, and we may ask you to provide evidence of consent or rights.

License you grant us to process Client Content

You keep all ownership rights in your Client Content. You grant Pix Me a non-exclusive, worldwide, royalty-free, limited license to use, copy, store, modify, process and create derivative works from your Client Content solely to:

• perform the Services you ordered, including through AI tools and trusted subcontractors or processors acting on our behalf;
• communicate with you about the project and deliver the results;
• comply with law and enforce these Terms.

This license ends when the project ends and your Client Content has been deleted in accordance with our retention policy, except for copies we are legally required to keep.

No AI training without opt-in

We do not use your Client Content, including any photos of people, to train, fine-tune or improve general-purpose AI models, and we do not provide it to third parties for that purpose, unless you give separate, explicit, written opt-in consent. Any temporary, project-specific model or representation created solely to deliver your order is deleted with your source files. Where we use third-party AI providers, we select services whose terms do not permit them to use our customers' inputs to train their models.

Portfolio use

We will not show your Client Content or deliverables in our portfolio, case studies, articles or social media unless you give us permission. If you do, you can withdraw that permission for future use at any time, and we will remove the material from our own channels within a reasonable time.

Deliverables and transfer of intellectual property

"Deliverables" means the final images, text and other materials that we deliver to you as the result of the Services, as described in your quote.

• Transfer upon full payment. Once you have paid all amounts due for a project in full, we assign to you all rights, title and interest that we hold in the Deliverables for that project, to the extent such rights exist and can be assigned. Until full payment, you receive a limited license to review the Deliverables for approval purposes only.
• AI-generated elements. The copyright status of purely AI-generated material is unsettled and varies between jurisdictions, and in some places such material may not be protected by copyright at all. We assign whatever rights we have, but we cannot guarantee that every element of a Deliverable is protectable by copyright or that you will be able to prevent others from using similar material.
• Pre-existing materials. We keep ownership of our own pre-existing materials, templates, prompts, presets, workflows, tools, know-how and general techniques ("Studio Materials"). To the extent any Studio Materials are incorporated into a Deliverable, we grant you a perpetual, worldwide, non-exclusive, royalty-free license to use them as part of that Deliverable.
• Third-party assets. Some Deliverables may include licensed third-party elements, such as fonts or stock images. These remain subject to their own license terms, which we will tell you about. You must comply with those terms.
• Working files. Unless your quote says otherwise, we deliver final files only. Layered working files, raw generations and intermediate versions are not included.
• Moral rights. To the extent permitted by law, we waive, or agree not to assert, any moral rights in the Deliverables against you.

AI-generated output: limitations and your responsibilities

Pixme AI uses artificial intelligence as part of its creative process. AI tools are powerful, but they are not perfect, and you should understand their limitations before you use the results.

• Artifacts and inaccuracies. AI-generated or AI-edited images may contain visual artifacts, such as distorted hands, text, jewelry, backgrounds or reflections, and may alter details in subtle ways. AI-assisted text may contain factual errors. We review output before delivery, but some issues may not be obvious.
• Likeness. AI headshots are an interpretation based on your photos. They may differ from your actual appearance in small ways. You decide whether a headshot represents you accurately enough for your purposes.
• Product accuracy. AI product images should represent the real product fairly. You must check that colors, sizes, features and included items shown are accurate before using the images in listings or advertising, because you are responsible for any claims you make to your customers.
• Review before publishing. You must review all Deliverables carefully before publishing or using them, and you are responsible for the decision to publish.
• Disclosure and labeling. Laws, regulations and platform policies increasingly require AI-generated or AI-manipulated content to be disclosed or labeled in certain contexts, for example in advertising, political communications or on particular marketplaces and social networks. You are responsible for complying with any disclosure requirement that applies where and how you publish the Deliverables. We are happy to advise on common labeling practices on request, but this is not legal advice.
• Similarity. Because AI models learn from large datasets, output may sometimes resemble existing works or be similar to output created for other people. We do not knowingly deliver infringing material, and we will fix any such issue you bring to our attention.

Acceptable use

You agree not to use the Site or the Services, or ask us to create any content, that:

• Creates deepfakes of real people without consent — for example, placing a real person's face or likeness into images, or making them appear to say or do something, without that person's clear permission.
• Impersonates any person or organization, or falsely suggests an affiliation, endorsement or sponsorship.
• Is sexually explicit or pornographic, sexualizes any person, or involves minors in any inappropriate way. We will report any child sexual abuse material to the relevant authorities.
• Is misleading or deceptive — such as fake reviews, fabricated evidence, forged documents or identification photos, misleading product representations, or manipulated news or political imagery intended to deceive.
• Is unlawful, or promotes, facilitates or depicts illegal activity, violence, terrorism, harassment, hate or discrimination against people based on protected characteristics.
• Infringes the intellectual property, privacy, publicity or other rights of anyone else.
• Is intended to harass, stalk, bully or shame any person, including "revenge" imagery.
• Is used for identity fraud or to circumvent identity verification or security systems.

When using the Site, you also agree not to:

• attempt to gain unauthorized access to the Site, its hosting infrastructure or our accounts;
• introduce viruses or harmful code, or overload or disrupt the Site;
• use automated means to submit forms or send spam through our contact form;
• scrape or copy Site content in bulk for republication or for training AI models without our written permission, except as allowed by law;
• use the Site in any way that breaches applicable law.

We may refuse or stop any project, and may terminate your access to the Services, if we reasonably believe you have breached this section. In such cases, we may keep payments for work already performed to the extent permitted by law.

Blog content and our intellectual property

All content on the Site, including articles, text, graphics, logos, the "Pix Me", "Pixme" and "Pixme AI" names, page design, images and code, is owned by or licensed to Pix Me and is protected by copyright, trademark and other laws. Deliverables assigned to clients under these Terms are excluded.

You may:

• read and view the content for your personal, non-commercial use;
• share links to our articles;
• quote short extracts with a clear credit and a link back to the original article, within the limits of fair use or fair dealing.

You may not, without our prior written permission, reproduce, republish, distribute, sell, modify or create derivative works from substantial parts of our content, remove copyright notices, or use our brand names and logos in a way that suggests endorsement.

Magazine articles are provided for general information only. They are not professional advice. Please read our Disclaimer, which explains this in detail. If you believe any content on the Site infringes your rights, please contact [email protected] with details, and we will review and respond promptly.

Third-party links and services

The Site may contain links to third-party websites, tools and resources. These links are provided for convenience and information only. We do not control, endorse or take responsibility for the content, products, services or privacy practices of third parties. Your use of any third-party site is at your own risk and subject to that site's terms. Where a link is an affiliate or sponsored link, we will disclose it as explained in our Disclaimer.

The Services may rely on third-party platforms, such as AI models, hosting, file transfer and payment providers. We are not liable for outages or changes to those third-party services, but we will use reasonable efforts to work around them and keep you informed.

Refunds and cancellation

Cancellation by you before work begins

You may cancel an order at any time before we start work and receive a full refund of any amount paid.

Cancellation after work begins

If you cancel after work has started, we will refund the amount paid minus a fair charge for the work already carried out up to the date of cancellation, and any non-refundable third-party costs incurred on your behalf. We will explain how we calculated the charge.

Consumer right of withdrawal

If you are a consumer in the EEA or the UK, you normally have a statutory right to withdraw from a distance contract for services within 14 days of the contract being formed, without giving a reason. If you ask us to start work within that 14-day period, you acknowledge that:

• if you withdraw, you must pay a proportionate amount for the Services provided up to the time you tell us you are withdrawing; and
• where the Services have been fully performed within the withdrawal period at your express request, you lose the right of withdrawal, to the extent permitted by the applicable law. Where digital content is supplied, you may also lose the right of withdrawal once supply begins with your prior express consent and acknowledgment.

To withdraw, email [email protected] with a clear statement of your decision. Refunds will be made using the same payment method you used, within 14 days of us receiving your notice.

Unsatisfactory or defective work

If a Deliverable does not match the agreed brief, please tell us within 14 days of delivery. We will first try to fix the issue through revisions. If we cannot reasonably fix it, we will offer a partial or full refund for the affected part of the order. This does not affect your statutory rights as a consumer.

Cancellation by us

We may cancel a project if you breach these Terms, if you do not provide the necessary materials or feedback within 60 days of our request, or if circumstances beyond our control make it impossible to deliver. If we cancel for reasons other than your breach, we will refund any amount paid for work not yet delivered.

Disclaimer of warranties

We will provide the Services with reasonable skill and care, in line with good industry practice for AI-assisted creative work, and in accordance with the agreed brief.

Except as expressly stated in these Terms and to the maximum extent permitted by law, the Site and its content are provided "as is" and "as available", and we make no other warranties, whether express, implied or statutory, including implied warranties of merchantability, fitness for a particular purpose, title and non-infringement. In particular, we do not warrant that:

• the Site will be uninterrupted, error-free, secure or free of viruses;
• the content of the magazine is complete, accurate or up to date at all times;
• AI output will be free of artifacts or errors, or will achieve any particular commercial outcome;
• SEO work will achieve any specific ranking, traffic or revenue.

Some jurisdictions do not allow the exclusion of certain warranties, so some of the above exclusions may not apply to you. If you are a consumer, you have legal rights in relation to services that are not performed with reasonable care and skill, and nothing in these Terms affects those rights.

Limitation of liability

What we do not exclude. Nothing in these Terms excludes or limits our liability for death or personal injury caused by our negligence, for fraud or fraudulent misrepresentation, or for any other liability that cannot be excluded or limited under applicable law. If you are a consumer, nothing in these Terms limits liability that consumer law does not allow us to limit.

Business customers. Subject to the paragraph above, if you are a business customer:

• we are not liable for any loss of profits, revenue, sales, business, business opportunity, goodwill or anticipated savings, loss or corruption of data, or any indirect, incidental, special, consequential or punitive damages, however arising, even if foreseeable; and
• our total aggregate liability arising out of or in connection with these Terms or any project, whether in contract, tort (including negligence), breach of statutory duty or otherwise, is limited to the total amount you paid us for the specific project giving rise to the claim in the 12 months before the event giving rise to liability.

Consumers. If you are a consumer, we are responsible for loss or damage you suffer that is a foreseeable result of our breach of these Terms or our failure to use reasonable care and skill. Loss or damage is foreseeable if it is obvious that it will happen or if, at the time the contract was made, both we and you knew it might happen. We are not responsible for loss or damage that is not foreseeable, and we only supply Services for domestic and private use: if you use Deliverables for commercial purposes, we have no liability to you for business losses.

Free content. The magazine and newsletter are provided free of charge. To the extent permitted by law, we are not liable for any loss arising from your reliance on free content on the Site.

Your content and publishing decisions. We are not liable for losses arising from your breach of these Terms, from Client Content you supplied, or from your decision to publish Deliverables without appropriate review or disclosure.

Indemnification

To the extent permitted by law, you agree to indemnify, defend and hold harmless Pix Me and its owners, team members, contractors and service providers from and against any claims, demands, liabilities, damages, losses, costs and expenses (including reasonable legal fees) arising out of or relating to:

• Client Content you provided, including any claim that it infringes someone's intellectual property or that a person depicted did not consent;
• your breach of these Terms, including the warranties in the client content section and the acceptable use rules;
• your use or publication of Deliverables, including any failure to comply with advertising, consumer protection or AI-disclosure requirements;
• your violation of any law or third-party right.

We will notify you promptly of any such claim, allow you reasonable control of its defense where appropriate, and cooperate reasonably at your expense. If you are a consumer, this section applies only to the extent permitted by the consumer law that applies to you.

Suspension and termination

You may stop using the Site at any time, unsubscribe from the newsletter using the link in any email, and cancel orders as described in the refunds and cancellation section.

We may suspend or terminate your access to the Site or the Services, or refuse future orders, if you materially breach these Terms, if we are required to do so by law, or if we reasonably believe your use creates risk or legal exposure for us or others. Where reasonable, we will give you notice and an opportunity to remedy the breach first.

On termination, you must pay for Services performed up to the termination date, and the rights granted to you in fully paid Deliverables continue. Sections that by their nature should survive termination will survive, including those on intellectual property, disclaimers, limitation of liability, indemnification, governing law and dispute resolution.

Confidentiality

We will keep confidential any non-public information you share with us about your business, products or plans, and use it only to deliver the Services. This does not apply to information that is already public, that we already knew, that we independently developed, or that we are legally required to disclose. You agree to treat our non-public pricing, proposals and Studio Materials as confidential in the same way. Personal information is handled as described in our Privacy Policy.

Events outside our control

Neither party is liable for any delay or failure to perform its obligations (other than payment obligations) caused by events beyond its reasonable control, such as natural disasters, epidemics, war, civil unrest, government action, widespread internet or power failures, or outages of major third-party platforms. The affected party will notify the other promptly and take reasonable steps to minimize the effect. If the event continues for more than 30 days, either party may cancel the affected project, and we will refund amounts paid for work not yet delivered.

Governing law

These Terms, and any dispute or claim arising out of or in connection with them or their subject matter, are governed by the laws applicable at the operator's place of business, unless mandatory consumer law provides otherwise.

If you are a consumer, you will benefit from any mandatory provisions of the law of the country where you are resident, and nothing in these Terms affects your right to rely on those provisions. You may also have the right to bring proceedings in the courts of your country of residence.

Dispute resolution

Nothing in this section prevents either party from seeking urgent injunctive relief to protect intellectual property or confidential information.

Changes to these Terms

We may update these Terms from time to time to reflect changes in our Services, the law or our business practices. The updated version will be posted on this page with a new "Last updated" date. Changes will not affect orders already accepted, which remain governed by the Terms in force when the order was placed, unless you agree otherwise. If we make a material change, we will take reasonable steps to let active clients know. Your continued use of the Site after changes take effect means you accept the updated Terms.

General provisions

• Severability. If any provision of these Terms is found to be invalid, unlawful or unenforceable by a court or authority, that provision will be enforced to the maximum extent permissible or, if that is not possible, removed, and the remaining provisions will continue in full force and effect.
• No waiver. If we do not insist on you performing any of your obligations, or delay in doing so, that does not mean we have waived our rights.
• Assignment. You may not transfer your rights or obligations under these Terms without our written consent. We may transfer our rights and obligations to another organization, for example in a business reorganization, and will tell you if this happens; it will not affect your rights.
• Subcontractors. We may use trusted subcontractors and service providers to help deliver the Services, but we remain responsible for their work.
• Independent parties. Nothing in these Terms creates a partnership, joint venture, agency or employment relationship.
• Third-party rights. Except as expressly stated, no one other than you and us has any right to enforce these Terms.
• Entire agreement. These Terms, together with our policies and any accepted quote, form the entire agreement between us regarding their subject matter and supersede earlier discussions, except in the case of fraud.
• Notices. We may send notices to the email address you gave us. You can send notices to [email protected].
• Language. These Terms are written in English. If we provide a translation, the English version prevails to the extent permitted by law.

Contact us

If you have any questions about these Terms or about a project with Pixme AI, please get in touch:

• General and project enquiries: [email protected]
• Privacy questions: [email protected]
• Online: our contact page