Answers to the questions we hear most often about Pix Me, the Pixme AI services, ordering and payments, and how we handle your photos and personal data. If your question is not here, just ask us.
General
What is Pix Me?
Pix Me is an independent online magazine and AI-assisted visual studio. We publish practical articles about business, the economy, education, online life and AI imaging. Through Pixme AI, we also offer services such as photo enhancement, product photography, headshots, content creation and SEO.
What is the difference between Pix Me and Pixme AI?
Pix Me is the overall brand and magazine. Pixme AI is the name of our AI-assisted service studio. They share the same editorial standards and the same commitment to human review. You can read more on our About page.
Are your articles written by AI?
AI may assist with research organization, outlines or idea generation, but every article is written, edited and fact-checked by people before it is published. We do not publish invented statistics, fake quotes or fictional case studies presented as real.
How do I report an error in an article?
Email [email protected] with the article link and a short note about the issue. We review every report, correct confirmed mistakes and note significant corrections in the article.
Can I suggest a topic or contribute?
Topic suggestions are always welcome through our contact page. We do not currently accept paid guest posts, and any sponsored content we publish is clearly labeled.
Pixme AI services
What services does Pixme AI offer?
We offer AI photo enhancement, AI product photography, AI headshots and portrait retouching, visual content and blog writing, and SEO and search marketing. The Services page has an overview of each.
Does a person check the AI results?
Yes, always. Every image and every piece of writing is reviewed by a person before delivery. Reviewers look for artifacts, color problems, loss of likeness, factual errors and anything that does not meet our standard, and fix or redo it.
Which file formats can I send?
We accept JPG, PNG, HEIC, WEBP and TIFF. For the best results, send the highest-quality original you have rather than a screenshot or a compressed copy from social media. If you have another format, such as camera RAW files, ask us and we will usually find a way.
Is there a maximum upload size?
Large files and big batches are not a problem. Instead of email attachments, we send you a secure upload link that handles high-resolution scans and large sets of images. If you prefer your own file-sharing service, that is fine too.
How long does a typical order take?
Small photo jobs often take 1–3 business days, larger batches and product catalogs typically 3–7 business days or more, and articles 3–5 business days. SEO audits usually take 5–10 business days. Each service page lists typical turnaround times, and we confirm a timeline before you pay.
Are there things you will not do?
Yes. We do not create misleading product images, alter ID or passport photos, edit documents or evidence, create images of people without their consent, or produce fake reviews and testimonials. We will also tell you honestly if a result is not realistic from your source files.
Orders, pricing & payments
How much do your services cost?
Packages start from the prices listed on the Services page. For larger jobs, such as big catalogs, team headshots or ongoing content and SEO work, we provide a custom quote based on volume and complexity. Quotes are free and there is no obligation.
How do I place an order?
Send us a message through the contact form describing what you need, ideally with a few sample files. We reply with a quote, a timeline and a secure upload link. Work begins once you confirm the order.
How many revisions are included?
Two rounds of revisions are included with every order. Tell us what you would like changed and we will adjust it. Additional rounds or new requests outside the original brief can be quoted separately.
Do you offer rush delivery?
Sometimes, depending on our schedule and the size of the job. Mention your deadline when you contact us and we will tell you honestly whether we can meet it.
What if I am not satisfied?
Tell us. We will use the included revisions to address the problem, and if a result is simply not achievable, we will discuss fair options with you. Our terms of service explain refunds and cancellations in detail.
Privacy & data
What happens to my photos after delivery?
Your original files and our outputs are deleted within 30 days after delivery, unless you ask us to delete them sooner or keep them for future orders. You keep the delivered files.
Do you use my images to train AI models?
No. Client images are used only to complete your order. We do not add them to training datasets, share them with third parties for their own use, or show them in a portfolio without your written permission.
How do you handle face photos for headshots?
We only process face images with the consent of the person pictured. Source photos and any temporary processing data are used solely for that order and deleted on schedule or on request. Details are on the AI headshots page.
How can I request deletion of my data?
Email [email protected] and tell us what you would like deleted. We will confirm once it is done. Our privacy policy explains your rights and what data we collect, and our cookie policy covers website cookies.
Still have a question?
Send us a message and we will get back to you with a clear, honest answer.
Contact us